Refund Policy

As Business Mentorship is a Digital Product, as soon as you purchase you have access to all the content available on the platform. Therefore, you hereby acknowledge that your purchase cannot be cancelled and that Baked Goods Marketing LLC-FZ (the Seller) is not obliged to provide you with a refund.
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Refunds for the Product shall only be given in line with our terms & conditions:

  • If you meet the criteria under our Money Back Guarantee;

  • If there is a technical issue that the Seller is responsible for, which has prevented you from accessing the Digital Product within 48 hours of purchasing;

  • If a duplicate payment is made due to a technical fault. Genuine multiple orders by the same person are not eligible for a refund; or

  • If your payment was not a genuine transaction (e.g. card fraud etc).

Money Back Guarantee:
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This is offered only if, within 3 months of purchase, you have:

  • Not consumed more than 50% of the course content (Digital Product);

  • Provided evidence that all suggested actions within the course content already consumed have been completed by you; and

  • Provided evidence that you have seen no improvement in performance or value from the Digital Product.

Evidence to support the above, must be provided with clear indication as to dates, overall sales data and genuine effort on your part to apply actions from the course. The evidence will be reviewed by the Seller who will make the ultimate decision as to your eligibility for a refund.

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Cancelling Split Payments:
If you have been offered a split payment plan including pay in 2 or pay in 3, you become immediately liable to pay the full fee to the Seller, as soon as you have ordered the Product. If you wish to cancel your purchase, we will provide a refund where the refund is requested within 14 days of your initial purchase.

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Change of Mind & Early Termination:
Even if you made an accidental purchase, changed your mind, or realised that there are legitimate reasons why the Product is not suitable for you, we will not be able to refund you.

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Technical Issues:
The Product may be likely to present technical issues which relate to your device and operating software, or other applications you have installed which can interfere with the Product’s performance. Issues of this nature are not necessarily the result of an oversight during the Product’s development and may therefore often be out of the Seller’s control. Nonetheless, the Seller shall always strive to rectify these issues in a timely manner to ensure the Product’s optimum performance for all customers. If the Seller is actively trying to resolve these technical issues, and these issues are not detrimental to your overall access and usage of the Product, experiencing them will not constitute grounds for a refund.